Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 18, 2016 at 12:07 pm #616326
    Apocalippo

    Hello,

    I’ve found that some pages of my site are no longer responsive in mobile version (homepage especially). I didn’t change anything in the last months, so I have no clue what’s going on.

    Could anyone please help?

    Version 3.5.3

    Thank you very much

    • This topic was modified 9 years, 6 months ago by Apocalippo.
    April 20, 2016 at 3:16 am #617919
    Vinay

    Hey Apocalippo!

    Please deactivate the theme and activate it again from Appearance > Themes

    Then check for a plugin conflict. To find if there are any plugin’s in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay

    April 20, 2016 at 8:39 am #618063
    Apocalippo

    Thank you Vinnie for your anwer

    Although I deactivated all the plugins I had installed after having refreshed Enfold theme, nothing happened.

    The same issue still occurs.

    What could I do next?

    April 22, 2016 at 11:54 am #619797
    Andy

    Hi!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    If that does not help can you highlight the issues using screenshots please? use imgur.com or dropbox.

    Regards,
    Andy

    April 26, 2016 at 12:06 pm #622057
    Apocalippo

    I refreshed all the files but nothig happened: I got the same issue.

    Here are the screenshots: http://imgur.com/a/5jVU4

    Thank you

    April 28, 2016 at 9:15 am #623550
    Ismael

    Hi!

    Please add this in the Quick CSS field:

    @media only screen and (max-width: 989px) {
.html_header_sidebar .av_default_container_wrap, .html_header_sidebar .container_wrap_first {
    float: none;
}
}

    This should fix the “responsiveness” issues.

    Cheers!
    Ismael

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