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  • September 3, 2015 at 8:49 pm #497994
    Edna

    Hi,
    Please find below an image taken from a LG 27″ monitor.
    The resolution of this monitor is at 1920X1080 and the Browser zoom is set to 100%. The site clearly is displayed as if the person was viewing it on a tablet. Which is clearly not the case here. How can this issue be fixed? I would very much appreciate a your help in fixing this issue.

    Thanks in advance
    Edna

    September 4, 2015 at 6:26 pm #498546
    Elliott

    Hey Edna!

    What’s the zoom setting at in Chrome? What’s the resolution your currently using in Windows 10?

    Regards,
    Elliott

    September 7, 2015 at 3:48 pm #499301
    Edna

    Hi Elliott,
    One of our developers here fixed the issue. It seemed that windows was not recognizing the resolution of the second monitor (the 27 inch LG) which we use for demos. It was actually showing the right monitor resolutions when looking at the settings but they were not right. After moving the windows knob around everything went to normal.

    Thanks so much for your time. the issue can be closed.

    E.

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