-
Posts
-
Hi – I’ve just put a website online for a client but they’ve picked up on a few issues – could you help please?
1) On the clients section, there are some images that link to websites – how can I set it so that they open the link in a small window whilst staying on the http://www.steedmediasolutions.co.uk website? Currently they open a new window taking the customer away from the main website.
2) The small mobile menu is visible on the desktop when viewed in IE – how can this be hidden?
3) I’ve tried to hide scroll to top box in the right-hand corner of the screen using the Custom CSS I found in your comments, but it’s not working – how can I do this?
4) Phone numbers aren’t click to call on an IPhone – how can I make them click to call?
5) Can I make it so that when somebody clicks on the Social Media icons the link opens in a small window whilst staying on the http://www.steedmediasolutions.com website?
6) The slideshow isn’t looking great on some mobile devices – is there any way it can be more responsive?
7) On all mobile devices – Ipad, Iphone – the logo is overlapping the other text – can the layout be improved?
8) On a Windows mobile phone the site layout is very poor and not really responsive – anything that can be done?
Many thanks!
Kathryn
Hi kathrynmichaud!
1.) That’s not a theme related issue. Do you want a pop-up to appear? or what do you mean with “small window”? Maybe this plugin is for you: https://wordpress.org/plugins/wordpress-popup/
2.) Please update to Enfold 3.0.4.
3.) Refer to this post: https://kriesi.at/support/topic/enfold-remove-scroll-top-button/#post-189218
4.) Please search some plugin like this one for example: https://wordpress.org/plugins/contact-call-plugin/
5.) I don’t think it’s possible. Or do you mean a pop-up window again?
6.) Please elaborate. I don’t know what you mean with “more responsive”. What do you want to achieve exactly?
7.) With text do you mean your menu? I think you header is already to full to show your menu on mobile. You can hide it and instead use only the mobile menu:
@media only screen and (max-width: 1024px) {
.avia-menu.av-main-nav-wrap.av_menu_icon_beside {
display: none;
}}8.) Still don’t know what you mean. Please be specific and update to the newest version, maybe this helps already.
Cheers!
Andy1.) That’s not a theme related issue. Do you want a pop-up to appear? or what do you mean with “small window”? Maybe this plugin is for you: https://wordpress.org/plugins/wordpress-popup/ – you can currently set a link to another website from an image to open up in a new window away from the main site but I just want it to open the new website in a small window whilst staying on the steedmediasolutions website.
2.) Please update to Enfold 3.0.4. Surely this icon shouldn’t be showing on the desktop? Why do I need to update the Theme? I’m not very sure about updating the Theme as every time I’ve tried to do that on sites in the past, I’ve had a problem with the site afterwards.
3.) Refer to this post: https://kriesi.at/support/topic/enfold-remove-scroll-top-button/#post-189218 – already added this to the custom css and the scroll to top button is still visible.
4.) Please search some plugin like this one for example: https://wordpress.org/plugins/contact-call-plugin/ – I would just like the phone numbers that appear on the website to be clickable from a mobile – is that not possible using custom CSS?
5.) I don’t think it’s possible. Or do you mean a pop-up window again? No just when somebody clicks on a social icon that it opens the Twitter or Facebook page in a small window (which can obviously be made bigger) whilst staying on the steedmediasolutions website, rather than opening a brand new window on a separate page.
6.) Please elaborate. I don’t know what you mean with “more responsive”. What do you want to achieve exactly? The slider is not responsive on some devices i.e. a Windows phone.
7.) With text do you mean your menu? I think you header is already to full to show your menu on mobile. You can hide it and instead use only the mobile menu: When viewed on an Iphone, Ipad etc., the Logo is overlapping the phone number which shouldn’t be happening – how can I adjust this?
8.) Still don’t know what you mean. Please be specific and update to the newest version, maybe this helps already.When you view the website on a Windows mobile phone it is not responsive. Please help!
I have managed to resolve issues no) 1 and 5 but still urgently need some help with the other issues – client waiting! Are you able to view the site across all devices so that you can see what I mean about the responsive layout issues with the header and the slider?
Thanks.
Kathryn
Hi – is there any chance that somebody could help me with the queries above? I lasted posted 4 days ago and no help!
Thanks.
Hey!
Sorry for the delay.
2.) Unfortunately, we won’t be able to help you unless you have the latest version of the theme.
3.) Please use this on Quick CSS or custom.css
#scroll-top-link {display: none !important; }4.) Use something like this on the phone number field if you want to add the click-to-call feature:
<a href="tel:+1800229933">Call us free!</a>6.) Can you please provide a screenshot? The slider looks fine on smaller screens.
7.) The logo and phone number looks fine on mobile view. Again, a screenshot will help.
8.) What kind of phone are you using? Please use Chrome when viewing the site.
If possible, please open a thread for every single question. This will keep the thread subject related and it’ll be much easier for us to answer it.
Cheers!
Ismael
- You must be logged in to reply to this topic.