-
Posts
-
Hi,
New on this forum, novice in website creation, I am struggling with a responsive issue on my wife’s website. I created this website a few months ago, and I made a few modifications in the last weeks. Everything went fine until 3 days ago, when my landing page became a huge mess on mobile devices. SO I checked and I noticed that the appearance instructions I made (some blocks only visible on PC screen, other only on mobile, font sizes on PC and mobile, …) were not followed by the theme.I tried several times to undo and do the responsive instructions. I made all the updates I could and still nothing. If anyone has an idea it would be a huge step for me.
PS : I am french and really new inwebsite creation so I will do my best to understand tyour technical answers !
My wordpress config :
– Version de WordPress : 5.4.1
– Version de PHP/MySQL : 7.2.31 / 5.5.5
– Thème utilisé : Enfold
– Thème URI : http://kriesi.at/themes/enfold/
– Extensions en place : Child Themify (2.0.1), Contact Form 7 (5.1.9), Duplicate Post (3.2.4), Flip Box Carousel (1.1.0), Forum_wordpress_fr (4.2), Google XML Sitemaps (4.1.0), Minimal Coming Soon & Maintenance Mode (2.17), Photo Gallery (1.5.56), TinyMCE Advanced (5.4.0), UpdraftPlus – Backup/Restore (1.16.25), Yoast SEO (14.2)
– Adresse du site : http://paulinelabbat.fr
– Nom de l’hébergeur : Apache/2.4.25 (Debian)Hey jlabbat,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please post screenshots of the problems you are having if possible, you can upload them to a service like Google Drive or Dropbox and then link to them here.
Best regards,
RikardHi,
I made a private content reply with all the information I have.
Hope to hear from you soon,
Have a nice day,JLabbat
Hi again,
Sorry to bother you again with my issue but I am stuck with it and it is a real problem for business development as I just started my activity. Did you have a chance to look at it so I can fix it ?
Thanks in advance !
J LabbatHi,
Sorry for delay. Unfortunately, we can’t answer that many inquiries in a single thread, so we’d like to ask you to open a different ticket or post for each issue or request. Users usually receive faster response that way.
Now to answer your question, the columns don’t respond properly and the logo images are still visible on mobile device because the sections containing them are outside the main container (wrap_all). This usually happens when html tags are not closed properly.
Did you add any html tags (e.g strong, p, span etc) in the page? Please make sure that all tags are closed properly.
Best regards,
Ismael
- You must be logged in to reply to this topic.