Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #841211

    Hi,

    I try to use the parameters for responsive columns/header option (especially for font size), i specify the font height in px in the header of my column for small and medium screen, that work fine on mobile device but not on medium screen in low resolution (near 700-900px), the font size keep original size and go out the column box, do you have an idea why it’s didn’t work for me ?

    Thank’s for your reply

    Best regards

    #841502

    Hey Kiliancruz1011,

    Please provide a link to the site/page in question so we can look into this further.

    Best regards,
    Jordan Shannon

    #842371

    Hi,
    I’m working on a copy of a website, so can you intervene on teamviewer ? The link in private content.

    Best regards

    #842616

    Hi,

    It would be preferable of you can provide a link to the site or staging site.

    Best regards,
    Jordan Shannon

    #844313

    Hello,
    We just put the site online to do some testing. I put the link of the site in private. One of the pages concerned by the problem of responsive is the page “urbanisation des flux documentaires”, we note a big difference in formatting the squares of colors according to the size of the screen.

    Best regards,

    #844830

    Hi,

    Sorry for the late reply. I will look into this and let you know something soon.

    Best regards,
    Jordan Shannon

    #845250

    Hi,
    I finally managed to fix my problem with the formatting options. However, I have another point on which I would like to ask you. On the cover page we have several videos integrated into a slider full screen. These videos not working on mobile we put backup images on each of them. They work very well on android smartphone however on iphone the images are totally zoomed, Can you help me on this ?

    #845481

    Hi,

    Would you be able to provide a screenshot of the iphone issue?

    Best regards,
    Jordan Shannon

    #845724

    Hi,

    Here is the screenshots of the iphone and android issues. You can see on the android device, we have a picture in full screen and on the iphone the same image hyper zoomed.

    screen iphone
    screen android

    Best regards.

    #846252

    Hi Kiliancruz1011,

    The best solution here would be to create a second fullscreen slider, just the one to be shown on mobile, no videos and right image sizes. This will be easier to adjust and control.

    If you need further assistance please let us know.
    Best regards,
    Victoria

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.