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  • #927282

    Hi
    I have rest the theme options in error. The site is near completion. I had an backup from a month ago but since then I have done a lot of work on content etc. I have followed some of your help in support on this subject and have done this:
    Uploaded the backup to a new hosting space
    Isolated and re-uploaded the uploads/dynamic_avia folder
    I have gone to the backup site database and taken the Options_name / avia_options_enfold and copied it into the site database

    Do both these things have made a slight difference but the old site styles are not fully back.
    Please could you identify other database / file amendments I could make to bring back the old information without overlaying all my months work.
    Many thanks
    Helen

    #927720

    Hey helban,

    DO u have an export of the theme settings?

    Best regards,
    Basilis

    #927974

    No I don’t but i do have a back up of the whole site via All in one WP migration.
    Regards
    Helen

    #928224

    Hi Kriesi
    I had taken the backup site database Options_name / avia_options_enfold and copied it into the site database it changed some of the appearance which was good but I then tried to manually change the theme options again to adjust the rest of the display but when I updated the theme options it wiped out the manual options I had put in the avia_options-enfold theme so I lost them all again.

    How can I update this area to maintain the information I have and add to it please?

    Unless you have an answer to the whole issue which is now urgent.

    Many thanks
    Helen

    #928803

    Hi,

    I think that the best case is to contact your hosting company, as they can duplicate the backup exactly for you.
    I am nor sure we can do something more from our side on that issue.

    Best regards,
    Basilis

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