Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • February 12, 2018 at 5:16 pm #911198
    Cindy Poulos
    Guest

    Hello,

    I know this is not for support, but I cannot use the support forum because I do not know my password. I tried using the Lost Password link twice, and it said it sent me a reset link but I have not gotten it. I have checked spam and junk folders as well. The user name is DiscoverLink. Can you please assist me in getting my password reset — send to the email above?

    Thanks,

    Cindy

    February 12, 2018 at 5:37 pm #911217
    Yigit

    Hi Cindy,

    Thanks for contacting us!

    It seems like DiscoverLink profile belongs to another user – https://kriesi.at/support/profile/DiscoverLink/.

    If you could please post purchase code here privately, we can reset the account for you :)

    Regards,
    Yigit

    February 12, 2018 at 7:27 pm #911284
    Cindy Poulos
    Guest

    Yes, that was a contractor we had working on our site on a temporary basis. Please see code below and make me the contact on the DiscoverLink profile.

    February 12, 2018 at 8:00 pm #911295
    Yigit

    Hey,

    Thanks for the info! Please see private content field below

    Cheers!
    Yigit

    February 12, 2018 at 8:05 pm #911300
    Cindy Poulos
    Guest

    Thank you!

    February 12, 2018 at 8:10 pm #911310
    Yigit

    Hi!

    You are welcome! :)

    Best regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘reset password link did not send me a password reset email’ is closed to new replies.