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  • August 18, 2019 at 11:09 pm #1128743
    ram

    Hi,
    Till date, I have purchased two Enfold licenses. Let’s call it license A and B. (B being the most recent one – Purchase date: Aug 15th). I have already built and launched a website using license A.

    Now, I developed a test website using the the zip file downloaded from Envato when I purchased license A. While moving this website to Production, I forgot to update the license with the new one.

    So, now that the new website is live (went live on Aug 15), I have two websites using the same license and I want to update the second one with license B to avoid any licensing issues in the future. Can you please assist me in doing this update without bringing down the website? I have mentioned the purchase code for two of the licenses in the private content.

    August 19, 2019 at 6:23 am #1128814
    Rikard

    Hey raguram89,

    All you have to do is to generate a new token for the second license and add it to the backend of the theme under Enfold->Theme update. Please refer to the documentation on how to register a new token: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    August 25, 2019 at 7:11 pm #1130767
    ram

    Hi Rikard,

    Perfect! that worked.

    Thanks,
    Ragu

    August 25, 2019 at 7:24 pm #1130768
    ram

    Hi Rikard,
    One last question – I have purchased two licenses with same Envato account. Can you please tell me how the mapping between personal token and license key is done in the backend? When I create a new token at this page ( https://build.envato.com/create-token/) I wasn’t prompted with any question(s) as to which purchase/license this token needs to be mapped to.

    • This reply was modified 5 years, 4 months ago by ram.
    August 28, 2019 at 3:15 pm #1131622
    Ismael

    Hi,

    Thank you for the update.

    If I am not mistaken, the token is valid for every items that you purchased, so either one of the tokens that you have already generated will work.

    Best regards,
    Ismael

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