Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 4, 2021 at 6:57 pm #1323524
    ESWEENEY113

    I’m getting this message when I try to make updates and save a page on my website:

    Request Entity Too Large
    The requested resource does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

    The page has over 200 images on it with code for a WP Paypal shopping cart under each. I know it’s a large page. When I grabbed just 10 photos and created a new page, I no longer get that message. I’m able to save the page without a problem.

    Is there a way for me to add space? I saw a post about adding something to the theme’s function.php file.

    Thanks for your help!
    Erin

    October 5, 2021 at 4:38 am #1323568
    Rikard

    Hi Erin,

    This is likely a server settings which needs to be adjusted, please try reaching out to your hosting provider to get that done. If you need further help from us, then please include admin WordPress login details in private.

    Best regards,
    Rikard

    October 7, 2021 at 5:03 pm #1323960
    ESWEENEY113

    Thank you! I’m sorry. I didn’t see this reply. I did contact my hosting company and they told me it’s a theme issue? I don’t know. I’ll include my login credentials. If you’d be able to take a look I’d really appreciate that!

    October 7, 2021 at 5:09 pm #1323962
    Yigit

    Hi,

    Could you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    October 8, 2021 at 1:51 pm #1324107
    ESWEENEY113

    FTP login credentials are in private content. Thank you!
    Erin

    October 12, 2021 at 2:45 pm #1324582
    Yigit

    Hi Erin,

    Sorry for my late reply!

    SFTP takes forever however does not connect for me. I wanted to add following to .htaccess file via FTP

    php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300

    That should help with the issue. I will ask my teammates to try and connect to your server. Your hosting providers can easily help you with this change as well. If editing .htaccess file does not help, we are going to need to ask you to contact your hosting providers so to save time, you can directly contact them :)

    Best regards,
    Yigit

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