-
Posts
-
Hello, I wrote to you yesterday and wanted to write yet but the topic was closed. I wanted to ask for a refund for the wrong purchase. I wrote this to Envato and received an answer to report to the author. My login is: tomasz_tm and I bought Enfold PSD by mistake because I thought you did such a big promotion;) What do I do now to recover $ 11
Best regardsHey Thomas,
Sorry for the late reply. We don’t have any issue with you getting the refund, but Envato should handle that side of things, so I guess you have to wait for their reply. Let us know if you should need any action from us.
Best regards,
RikardIt was from Envato that I did not receive any specific answer that would solve the problem – they send you back
Hi!
We have informed Kriesi about your request. Please kindly wait to hear from him :)
Regards,
Yigitok :)
and ??
Hi!
He still has not seen it – he will do refund the PSD version if it was a wrong purchase, please do post the topic link also to your refund suggestion.
Thank you very much
Best regards,
BasilisThank you but where do i have to publish it because i already done everything and with no one i can come to a solution
ok
- The topic ‘Request a Refund’ is closed to new replies.