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February 1, 2016 at 2:49 pm #575781
I imported the Restaurant Demo of the Enfold theme but can’t figure out how to replace the background images for each of the pages.
Also, I’m having trouble importing some new images. Some will import, others will not. I first thought it might be a pixel size limitation, but I changed the setting in wordpress to allow for larger images. For example, I imported a background image that was the exact size of the background image for the Restaurant Demo homepage. When I go to Media, Add New, and try to upload the image, it will say “http error.” If you refresh the media gallery page, the file does show, but there is no preview. I can click on the image to edit details, but I can’t use it. This has happened with large and small images, jpg and png. I can’t figure out why some work and some do not.
February 2, 2016 at 3:19 am #576188Hey lodgingmetrics!
1. You just need to edit the page and then edit the first color section in the page content. The images are set as the color section background.
2. Check your server error logs to see if there is any useful error information there.
Best regards,
ElliottFebruary 2, 2016 at 11:58 pm #576776HI,
Regarding #1 … got it. Thanks,
Regarding #2 … don’t have access. Just called GoDaddy and they said I can’t view server logs. I’ve tried many things, including setting the default thumbnail, medium and large settings. Nothing works. Only small images can be uploaded. It’s weird because looking at the FTP of the site, I see all kinds of files 1500 px wide, so why can’t I upload something that large?
Is there another way to accomplish this?
February 3, 2016 at 10:35 pm #577390Any suggestions?
February 4, 2016 at 7:47 pm #578013I have the same exact problem, I can only upload small images, when I try to upload something bigger than 100px wide I get this error http://bit.ly/1mgnm3o
If i disable Enfold and enable another theme everything works fine, seems that the problem is Enfold.
Please let us know
Thank you!
February 5, 2016 at 2:31 am #578149After migrating the site to a new hosting the problem got fix…
Thanks anyway
February 8, 2016 at 2:39 pm #579646Hey!
glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Cheers!
Andy -
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