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  • #1142472

    Hello. I would like to remove the space above the menubar on my website. I have attached a link to the image below. As you will see there is a space, outlined by a red box, above the menu which appears when you scroll down the page. Can someone help me with a way to make this not show up? I don’t like the way it looks when scrolling down the page. I made the menu unsticky so it wouldn’t be noticeable, but don’t want that to be a permanent change. Here is the link to the image:

    https://interactivedesignstudios.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-26-at-1.53.01-PM.png

    Thank You for your help.

    Joe

    #1142513

    Hey Joe,

    I think you have a broken tag in your header. Please see the screenshot I took:

    https://snipboard.io/f1K9dP.jpg

    Best regards,
    Jordan Shannon

    #1142515

    Thanks Jordan,

    Would that be causing the black bar?

    #1142648

    HiJoe C ,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1142778

    Victoria,

    Please see the private note below.

    Thank You

    #1142814

    Hi,

    Can you try disabling all active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    #1142831

    Jordan, I removed them one at a time and it didn’t resolve, then I disabled them all at the same time and it did not resolve the issue.

    #1142848

    I am finding the issue of the code in the top bar happens when I am pasting my google analytics script in the header.php file. Once I remove it, I have to rename the file and re-upload a saved version of the original in order to get the code to go away. Then my Google analytics won’t work. Is there a way around this that you know of?

    Joe

    #1142851

    I believe I resolved the issue. I removed the GA tracking code from the head and used the Google services box in the Theme options panel. Didnt know that was there. everything seems to be working normally now. Will keep an eye on it.

    Thank You for your assistance.

    Joe

    #1142854

    Hi,

    Enfold provides a section for analytics code via Enfold->Google Services.

    Best regards,
    Jordan Shannon

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