Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1365260

    Hi Enfold team,

    I assume that this is not covered by your support, but maybe you could still give me some advice:

    we have received a written warning from a lawyer because we would use dynamic google fonts on our website (where the IP address of the visitor would be sent to Google in the US which should be a violation of personal rights if it´s without permission).
    In fact – as we now found out – a dynamic google font was used in the google maps tooltip (so we’ve removed google maps for now).
    Apart from that we are using font files that we have licensed/purchased from myfonts.com and which may be stored locally in the child theme (please see screenshot 1).

    On a website where you can have your own website checked for data protection violations, it was shown that page view tracking from MyFonts (myfonts counter) was integrated into our website (please see screenshot 2 + 3).
    This could equate to the problem with the google fonts mentioned at the beginning.
    So I tried to delete the myfonts counter but I could not locate this function.

    Do you perhaps have an idea where to find this function or where to deactivate it?

    Thank you very much in advance for a short reply.

    Best regards,
    fkm

    #1365328

    Hi fkm,

    Please check this thread: https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/
    Hope this helps.

    Best regards,
    Nikko

    #1365552

    Hi Nikko,

    thank you very much for your quick reply and the link.

    I think I’ve already included the webfonts correctly (hosting from my hosters server, not Google´s) following the instructions in the Enfold docs.

    The post on how to remove Roboto from Google Maps is also very helpful.
    Thank you for that (it allows me to use Google Maps again).

    What remains is the problem with side tracking function (myfonts counter):
    Maybe the problem comes from earlier, because before there was the possibility to upload webfonts via Enfold > import/export, a friend of mine had integrated the webfonts in a different way (and with that maybe the MyFonts counter as well) – unfortunately I can´t reach this friend anymore.
    I found a folder with the (old) webfonts files (and also a corresponding entry in the child theme function.php) on my child theme and already deleted it, but the counter still seems tol be active from somewhere (please see screenshot) and I can´t locate/deactivate it.

    Do you have any idea how to find and fix it?

    Thanks a lot in advance.

    Best rgards,
    fkm

    #1365621

    Hi fkm,

    You’re welcome :)
    As for myfonts counter, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1365658

    Hi Nikko,

    thank you very much for your reply/support.

    Please see Private Content field.

    Best regards,
    fkm

    #1365689

    Hi fkm,

    Thanks for giving us admin access.
    I was able to find the code that add to your myfonts counter, you can see it in Appearance > Customize > Additional CSS.
    I just commented out the CSS code so it will not run but you should be able to see it.
    Please try to check if the counter still shows.

    Best regards,
    Nikko

    #1365707

    Hi Nico,

    you are right, there it is (I can see it).
    Now the counter doesn´t show anymore – I just checked.
    Problem solved. What a relief.

    Thank you so much, Nikko.

    Best regards,
    fkm

    #1365711

    Hi,

    We are happy that Nikko could help!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘remove myfonts counter’ is closed to new replies.