Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 3, 2023 at 12:32 pm #1421282
    schweg33

    Hello all
    I created this page some time ago with the theme Enfold
    Link 1 below:
    When I run the cookie scanner on this page I get the answer: You are setting 3 cookies without asking – not necessary.
    If I click on another page which I also created with the Enfold theme, I get the following message
    Link 2 below
    I get the following answer:
    No relevant cookies were found!

    How can I find out what I did wrong with link 1?

    thanks in advance
    Kind regards

    October 4, 2023 at 3:36 am #1421325
    Ismael

    Hey schweg33,

    Thank you for the inquiry.

    Did you enable the Enfold > Privacy & Cookie options for the first site? Please provide a screenshot using platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    October 4, 2023 at 8:28 am #1421349
    schweg33

    Thank you Ismael
    I don’t know exactly which part I should make a printscreen of.

    so I send you here the login data

    thanks
    kind regards
    Franz

    October 4, 2023 at 2:10 pm #1421399
    schweg33

    Here is the PrintScreen link

    October 5, 2023 at 7:25 am #1421459
    Ismael

    Hi,

    Thank you for the update.

    I don’t know exactly which part I should make a printscreen of.

    We meant the result of the cookie scanner. Please provide a screenshot of the scan results or provide a link to the scanner so that we can run the test on our end.

    Best regards,
    Ismael

    October 5, 2023 at 8:07 am #1421462
    schweg33

    Hi Ismael

    thank you for your answer.
    here is the link to the scanner.

    kind regards

    Franz

    October 5, 2023 at 11:56 am #1421471
    Ismael

    Hi,

    Thank you for the link.

    The scanner is detecting cookies from the Google Analytics script. To block these cookies, you can enable the cookie consent messages or privacy options within the “Privacy & Cookies > Cookie Handling > Enable cookie consent messages” settings. The privacy options automatically block cookies from external services and provide users with the option to manually refuse or accept cookies. For more info, please refer to the documentation below.

    // https://kriesi.at/documentation/enfold/privacy-cookies/

    Best regards,
    Ismael

    October 6, 2023 at 2:01 pm #1421645
    schweg33

    Hey Ismael

    This fits so well for me
    you can close this request

    thank you
    kind regards
    Franz

    October 7, 2023 at 11:28 am #1421730
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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