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Posts
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Look at the bottom of the following page:
Under the “You Might Also Like” section, post are getting pulled in, but you can’t click on any of them. If you look at the code, the <a href tag is there with the proper link though. I didn’t find any CSS that was disabling pointer behavior.
Hey exacthire,
Thanks for getting in touch with us!
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
If that does not help, please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanI disabled all plugins and it didn’t fix the issue. The related posts feature is currently disabled. Login credentials are in the private content section.
Hi,
I am having same issue. Disabled all my plugins and did not see the “Related Posts” on my blog.To overcome I have followed suggested solution on this page https://kriesi.at/support/topic/comments-and-related-entries-missing-when-post-edited-in-advanced-editor/, and I custom added the “blog post” module to all my blog posts. Followed the suggested settings.
However, I seem unable to prevent self-linking. I.e. On the first blog post (newest) the first recommendation is the exact first blog post.
Thanks for your help
Hi,
@exacthire: Did you disable the related section? Please enable it back so that we can inspect the issue.
@medi-paper: Edit the blog posts element then set the “Offset Number” to not allow duplicate posts. Or create a test post with the default related section so that we can inspect the issue.Best regards,
IsmaelDear Ismael,
Thank you for the support. Actually, the best solution would be for the “related posts” section to be functional again.The “Blog Post” element to me is a temporary solution only. It was already set to “Do not allow duplicate posts on the entire page” (e.g. automatic offsetting).
I am not sure how a “test post” could help. But if you want I can make you a admin account so you can have a look and try to restore the “Related Posts” functionality. If you prefer, please send me your e-mail.
Thanks
Ismael, I’m confused. I gave you administrative access to the Dashboard, can’t you go and turn that off/on as needed? This site has 350+ blog posts. I’d rather not have broken functionality in place on every one of those posts.
Thanks,
Brett
Hi,
Thank you for the support. Actually, the best solution would be for the “related posts” section to be functional again.
Yes, I agree. That’s why we asked you to create a test post with the default related section or a post that is created with the default editor so that we can inspect the issue because the related section is working on our installation.
Ismael, I’m confused. I gave you administrative access to the Dashboard, can’t you go and turn that off/on as needed? This site has 350+ blog posts. I’d rather not have broken functionality in place on every one of those posts.
@exacthire: As much as we’d like to do everything to solve every issue, our time is a bit limited for each thread and every little help, like creating a “test post” with the issue, is greatly appreciated. Anyway, we tried to access the site but the wp-admin is not working. What is the login url?
Best regards,
IsmaelHi, thanks. Interesting, if I make a post without the advanced layout builder, the “related” shows up again. http://medi-paper.com/test-post/
I also made a test post using the advanced layout builder. But the “related” box does not show. http://medi-paper.com/test-post-advanced-layout/
So how to solve on all my posts built with advanced layout builder?
Hi,
I also made a test post using the advanced layout builder. But the “related” box does not show. http://medi-paper.com/test-post-advanced-layout/
Note that by using the advance layout builder for posts, all default elements such as the featured image, content, share section etc will be removed. You will be able to start from scratch and design or build the content as you please. The default related section will not display either so you have to replace it with something else. You can use a blog posts, magazine or any other post elements. To remove the current or duplicated post, follow our suggestion above:
@medi-paper: Edit the blog posts element then set the “Offset Number” to not allow duplicate posts.
Best regards,
IsmaelDear Ismael,
I appreciate the help, and had no idea that “related posts” does not show when using the advanced layout builder.I have just created 2 posts (real posts) with all the elements that I would normally use. You can see that despite using the correct “offset” settings (please don’t ask again, this is the 3rd time I confirm) related posts only include the last 3 posts, and therefore, there is a duplication when reading one of my last 3 posts (it is suggested once more).
New posts are:
Thanks once more.
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
AndyIn the private section is the information for the Exacthire web site.
Hi,
@exacthire: We added the following css code in the Quick CSS field to fix the issue but it’s not working. We would like test it in the style.css file but the Appearance > Editor panel is not accessible. Please try to add it in the style.css file of the child theme.
.related_posts { z-index: 10000; }
@medi-paper: We added this code in the functions.php file:add_action('pre_get_posts', 'ava_exclude_widget_post'); function ava_exclude_widget_post($query) { if (!is_admin() && is_singular('post')) { $exclude = avia_get_the_ID(); $query->set( 'post__not_in', array($exclude) ); } }Best regards,
IsmaelThanks Ismael, working well now. Since I do not have a child theme, I imagine I will need to add this code to functions.php every time I upgrade to new version?
Appreciate the support.
Hi,
Yes you would have to add it each time you update if you don’t use a child theme. It’s easy to set up though so I would recommend you start off by doing that: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/
Thanks,
RikardI’ve implemented the new css in the child themes style.css file and it fixed this issue. Thanks!
I am curious how this is the fix though. What was over the displaying over top of the related_posts class that was keeping it from working?
@Rikard: thank you for the help. I run into the same issue as last time I have tried, which is that my current style.css is not maintained.
According to what I read online, I need to include the parent style.css via functions.php. I have tried so by using:
<?php
function theme_enqueue_styles() {$parent_style = ‘parent-style’;
wp_enqueue_style( $parent_style, get_template_directory_uri() . ‘/style.css’ );
wp_enqueue_style( ‘child-style’,
get_stylesheet_directory_uri() . ‘/style.css’,
array( $parent_style )
);
}
add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’ );
?>However, it seems I go back to the original settings, with enfold logo and green/white layout. Not sure what is causing this. My style.css for child theme is:
/*
Theme Name: Enfold Child
Theme URI: medipaper.com/enfold-child/
Description: Enfold Child Theme
Author: Medical Writer
Author URI: http://medi-paper.com
Template: enfold
Version: 3.5.4
License: GNU General Public License v2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html
Tags: Medical Communications; Medical Writing; Medical Writer
Text Domain: enfold-child
*/Any suggestions how I could make it work? Thanks
Hi!
You don’t need to move or add anything. All you need to do is download the child theme files then activate it. Go to the Enfold > Import / Export panel to import the parent theme options or settings as instructed here: http://kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
Ismael
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