Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 27, 2019 at 6:48 pm #1131425
    schweg33

    hello together I have deleted the data with wp reset

    now an error message comes when reinstalling

    I want to import the data: Creative Studio Demo

    What can I do

    beautiful greetings Franz

    August 27, 2019 at 7:13 pm #1131428
    schweg33

    Soory
    I logged back after about 5 minutes and see:

    Enfold Creative Studio was installed.

    How can this happen?

    sorry again
    beautiful greetings
    Franz

    August 28, 2019 at 12:00 pm #1131569
    Yigit

    Hi,

    Thanks for contacting us!

    Not really sure what exactly happened there but i am guessing maybe import button was clicked twice and while it showed error message, it still imported demo content. Glad it worked though. Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

    August 30, 2019 at 12:23 pm #1132292
    schweg33

    Hello together on a new
    I have been reinstalling wordpress completely
    I bought and installed a new enfold theme
    now I wanted to get back in. now I have imported demo data again.

    Import: Standard Demo

    the theme is then installed but not fktioned correctly, images are not imported

    here is the error message:
    Printscreen:

    Thank you and nice greetings Franz

    September 1, 2019 at 1:18 pm #1132668
    Rikard

    Hallo Franz,

    Please post login details in private to the site which you are having problems on so that we can have a closer look.

    LG,
    Rikard

    September 1, 2019 at 2:53 pm #1132674
    schweg33

    Thank you very much
    beautiful greetings
    here are the login data

    September 3, 2019 at 4:29 am #1133180
    Rikard

    Hallo Franz,

    I get the same problem when trying to import a demo on your site. The server is returning a 504 error which seems to block the import. I would suggest that you reach out to your hosting provider to see if they can help you out with that problem, or you could try following this article: https://www.lifewire.com/504-gateway-timeout-error-explained-2622941.

    Best regards,
    Rikard

    September 3, 2019 at 9:32 am #1133283
    schweg33

    Thank you very much
    this allows you to close this request

    friendly greetings
    Franz

    September 3, 2019 at 5:10 pm #1133452
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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