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when I register with my mail address, the response is that this is already taken; when I go through the lost password procedure, the response is that no such account exist.
What next?
Hey Paul!
Can you please post your purchase code and email you would like to use here privately so we can reset you account? :)
Regards,
Yigit9941bc69-1807-4293-9d00-024fc722405d
Hey!
Can you please try registering with a different username than the one in private content field – https://kriesi.at/support/register/?
Regards,
YigitI have another mail address: (Email address hidden if logged out) . But both my mail addresses (Email address hidden if logged out) and (Email address hidden if logged out) seems to be linked to my webdesigner keeslamper. Should I ask him to unlink these addresses?
Hey!
We can change the emails of your web designers account or you can register with another username. Please let us know how you would like to proceed, we will gladly help.
Best regards,
YigitI would like to register with user name PaulSteunebrink and mail address (Email address hidden if logged out) . Would be great if that mail address can be unlinked from the web designers account.
Hey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
Yigit
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