-
Posts
-
Still having problems registering. I entered the purchase code and got the link, but the link took me to wordpress for which I am using a different email that I used to purchase your template. So I can still not really get into the support forum to ask a question, hence the presale route.
The main question I have right now other than above is that the title picture keeps showing up fuzzy / unfocused. I am using the restaurant template. The many pics I tried are in focus and sharp, they just don’t look like it once I put them into that spot. I’ve even downloaded a stock pic, and that has the same issue. How can I get that picture to look sharp and focused? it’s the first thing prospects see and needs to look good. Thanks.Hey Sabina,
Thank you for the inquiry.
Regarding the registration issue, you will need your Themeforest purchase code to register on our support forum. You can find this in your Themeforest account under your downloads. Once you have it, please use it to register here:
— https://kriesi.at/support/register/
For the image quality issue, we would need to take a closer look at your site to diagnose what’s happening. The blurriness could be caused by a few things, such as the image being scaled up beyond its original dimensions, css filters applied to the section, or the image compression settings in WordPress.
Could you share a link to your site or a screenshot so we can check it out? Please post the link or screenshot in the private field below.
Let us know if you have more questions.
Best regards,
Ismael
- You must be logged in to reply to this topic.