Register to post question on forum

[Erin Russell]

Hi there,
I have a purchase code for the Enfold theme but a former employee created an account and didn’t document the username or password. I need some support for my theme. Could you please help me register an account so I can post a question on the forum? I’ve provided the purchase code below.
Thanks,
Erin

[Rikard]

Hey Erin,

Do you have some kind of proof of purchase? Or do you know which email was used to register the current account?

Best regards,
Rikard

[Erin Russell]

This reply has been marked as private.

[Rikard]

Hi,

Thanks for that. I’ve changed the email for the account in question to the one you are using here, please try to login with that and the password in private.

Best regards,
Rikard

[erinr]

That worked, thank you so much!

[Rikard]

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

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