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[Vlado Donev]

Greetings.
I was “hired” recently to do few adjustments on an old site which is using enfold theme.
There are some things that do not work properly (for years) and i cannot find a topic in your forum that actually provides a fix.I’ve seen exactly the same topic with the same issue on your theme from 8 years ago.
So I want to post a new thread but I cannot find the purchase code. The theme was purchased by the original developer, which we cannot contact to ask for the info.
Please tell me how I can register and ask my question….

[Mike]

Hey Vlado Donev,
Thank you for your question, often when then theme was purchased by the original developer the owner doesn’t have a Theme Forest account so they, or you, can not update.
Typically is the first step to solving and issue, our version is now at 6.0.6, so if you can not update to this version and can not login to Theme Forest to download and manually update you will need to purchase a new license, creating a account for the owner.
Due to our contract with Theme Forest (Envato) we can not create licenses, or transfer old licenses, only they can, but typically they will not.
Please purchase a new license.
Then register to our support forum at here and create a new thread so we can help after you update.

If your version is very old, as you point to, 8 years, please follow these steps to update manually:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

[Author]

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