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  • #996916

    Hi

    This is a great looking theme, but not as easy as you guys sell it to be, think you are to experienced and forget a heap?

    also the support forum is just to mammoth to search through… I think it will be easier and cheaper to pay someone to suffer all this..

    I can not get the avia editor to work, and using a visual editor was important to me, cos I am a newbie… but all I can change are the menus… and wasted a lot of time trying to make the editor work and its really just not worth the stress and wasted time…

    So how do we get the refund started? I see people are being told mixed comments, envato not making it easy and pushing it back on you? or are you pushing it back on them?

    either way at least a simple refund would be nice after this waste of time… all it seems to do is set up people to pay for services, and I couldn’t even be bothered going through it all, any one in New Zealand who is good with this and doesn’t charge the earth?

    Thanks

    #996973

    Hey TST765RS,

    Sorry for the problems, the Enfold Layout Builder should work out of the box though. Maybe it would be a better idea if we try to solve the problem for you? If you should need help then please post admin login details in private so that we can have a closer look at your site.

    If you still want a refund then you would need to contact Themeforest/Envato as they handle all sales related matters for us.

    If you are looking for a freelancer then we recommend Codable, though you can likely find someone on freelancer networks as well.

    Best regards,
    Rikard

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