Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 31, 2022 at 3:55 pm #1363373
    Gabster

    Hey there,
    I have the latest wordpress + enfold version. However the form recaptcha wont work. Using the numeric one, it validates without entering any number, the field is not validated at all and I get a lot of spam.

    Using recaptcha 2 the form validates but no success message and no mail is sent.

    Any Ideas? I had this with enfold 4.8 and also after the update to the latest version.

    August 31, 2022 at 4:02 pm #1363374
    Gabster

    Update: Just found that both captchas work in edge and firefox private mode. However in my case just using regular firefox the numeric field is not a required field and the reCAPTCHA won’t send an email…Checking firefox Add ons now, never had this on any other website.

    Update2: Hm ok it only works in Edge and firefox private mode sometimes and sometimes not.

    • This reply was modified 2 years, 2 months ago by Gabster.
    September 1, 2022 at 7:26 am #1363436
    Ismael

    Hi,

    The reCAPTCHA widget in the contact form is working correctly on both Chrome and Firefox when we tested it. Have you tried adjusting the Enfold > Privacy & Cookies > Default Cookie Behavior to the first or second option?

    Do you see any errors in the browser console when testing?

    Best regards,
    Ismael

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.