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  • January 23, 2020 at 3:25 pm #1177651
    Mike

    Hey there,

    We are having an error since
    – using Recaptcha v3
    – v2 as fallback, like your suggestion in theme options

    Weird: Your suggestion does not complie with this thread https://kriesi.at/support/topic/recaptcha-problem-expired-session-time/

    Please have a look and let us know what is wrong/right. We disabled ReCaptcha now on all 3 contact forms. It is very bad for our business.
    Thank you
    Mike

    P.S.: We are having lots of issues with Enfold lately. Mostly inbuilt cookie bar (clashed with Borlabs), GDPR settings or now this rubbish with captcha.. We are working with Enfold since many years, created 300+ websites with enfold, and can confirm that issues are dramatically more. Thumbs down for the last months, for real.

    • This topic was modified 4 years, 11 months ago by Mike.
    January 24, 2020 at 6:39 am #1178001
    Ismael

    Hey Mike,

    Thank you for using Enfold.

    We would like to test the spam protection, but we can’t access the site because the login credentials above are invalid. Please check the info carefully or provide another user account. Did you enable the Performance > File Compression settings?

    Best regards,
    Ismael

    January 24, 2020 at 9:54 am #1178046
    Mike

    Sorry, updated above

    January 27, 2020 at 3:22 am #1178550
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the issue on our end. The spam protection works properly without producing an error or timing out. Please check the contact form in the test page below. (see private field)

    Best regards,
    Ismael

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