recaptcha error

Hey Munford,

Thank you for the update.

Looks like you are using a form from the plugin Contact Form 7. Please note that the ReCAPTCHA option will only work in the theme’s default contact form. Do you have a page using the default contact form from the Advance Layout Builder?

Best regards,
Ismael

Hi,

Thank you for the update.

You have to edit the contact form element in the advance layout builder and manually select the type of spam protection in the Content > Security > Contact Form Captcha settings. Right now, it is set to the second option or the numeric captcha question instead of Google ReCAPTCHA.

Best regards,
Ismael

Hi,

Thank you for the info.

It is actually working properly on our end — the ReCAPTCHA badge is visible at the bottom right corner of the site and sending a message using the form seems to be working properly as well. Please check the screenshot below.

Screenshot: https://imgur.com/Rfd0jat

We tested the site on Firefox Dev Windows 10. Which browser are you using?

Best regards,
Ismael

Hi,

When you said “Please note that the ReCAPTCHA option will only work in the theme’s default contact form. ” – I have recaptcha v3 options set in contact form 7 but am still getting a recaptcha error.

The ReCAPTCHA option from the theme is not compatible with or will not work with the Contact Form 7. It will only work with the Contact Form element from the Advance Layout Builder.

It may not be working in the staging site because you did not attach the staging domain or URL to the API key. Please check the documentation below for more info.

// https://developers.google.com/recaptcha/docs/domain_validation

Best regards,
Ismael