RE: Issue after updating theme - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

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July 2, 2024 at 10:10 am #1460918

jamesnardell
Participant

Hi there,

My website is: https://affiliatemanager.expert/

After downloading the latest theme update the background to two sections of the home page has effectively disappeared, i.e.,

1. The section after, ‘A relentless focus on your business’s cash flow, profit, and growth.’
2. The section after testimonials.

Note: The background color should be grey, like behind, ‘Here are some of the areas where we can add value beyond simple affiliate program management.’

Please help!

Regards,

James Nardell

July 2, 2024 at 11:24 am #1460945

Rikard
Keymaster

Hey jamesnardell,

I can’t see that happening on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

July 2, 2024 at 12:07 pm #1460963

jamesnardell
Participant

Please see the screenshot below,

https://affilitude.co.uk/jmfiles/AME/Screenshot_070224.jpg

Regards,

James Nardell

July 2, 2024 at 7:09 pm #1461087

Rikard
Keymaster

Hi,

Thanks for that, I still can’t see the problem on my end though. Could you let us know which steps you are taking in order to reproduce this problem?

Best regards,
Rikard

July 3, 2024 at 8:51 am #1461174

jamesnardell
Participant

Hi Rikard,

Can you send me a screenshot of the page – what you see?

Note: Through my phone, I see the same issue.

https://affilitude.co.uk/jmfiles/AME/Issue_1x.jpg
https://affilitude.co.uk/jmfiles/AME/Issue_2x.jpg

July 3, 2024 at 2:20 pm #1461216

Rikard
Keymaster

Hi,

Sure, no problem. Please see private.

I see the backgrounds on both phone emulation in desktop browsers, and using an actual device. Did you try using a private or incognito browser window?

Best regards,
Rikard
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