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Hi, I’ve inherited a wordpress site…We ran some updates last week, but now we are realizing, with the new editor (no longer classic) that all of the text blocks, when you click to edit them, are BLANK in visual view. There is text + code in the text view that can be edited, but I get this warning when I try to add even an extra space: “It seems you are currently adding some HTML markup or other special characters. Once all HTML tags are closed the preview will be available again. If this message persists please check your input for special characters and try to remove them.” ANY SOLUTIONS ON HOW TO REMEDY THIS?
Hey Liz Riviere,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue, or post the login details in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
Ismael
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