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  • October 16, 2024 at 8:27 pm #1469269
    Leslie Williams
    Guest

    Hello, I am already a user but cannot log in to the Kriesi.at website to ask my technical questions. 1.) My portfolio listings are no longer viewable upon click-thu. When I click on a listing it takes me back to my home page which serves as my 401. 2.) I thought I might need to update my enfold theme but I am unable to do so. An error message displays that the ‘update package is no longer available.’ I have version 4.7.6.4 installed. That’s quite a few updates ago. Please advise. My website is http://www.horizon-graphics.com formerly http://www.lwdesign-aerials.com I can make someone an admin just let me know. Thank you!

    October 17, 2024 at 5:40 am #1469281
    Ismael

    Hey Leslie Williams,

    Thank you for the inquiry.

    Did you register a forum account in the following link? https://kriesi.at/support/register/

    I have version 4.7.6.4 installed. That’s quite a few updates ago.

    1-2.) Please download the latest version of the theme from your Themeforest account, then try to upload it manually to your server via FTP. For more info, please check the links below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    IMPORTANT: We recommend creating a clone of the site, perform the update there, fix any errors that may occur, and then transfer it to the live site.

    Best regards,
    Ismael

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