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Hello,
I’ve got a question regarding the license of your theme. I’ve been asked from a family member if I can take over the website management. Family member has been having difficulties with the former web designer who has been price gouging.
The former web designer is now asking for a large sum to hand over the login credentials and the theme license of the domain.
The site has the Enfold theme installed and the former web designer is claiming that the license has to be transfered from the former web designer to my family member.I have no insights in how the former web designer has handled the licenses. Do we have anything to consider for using the theme rightfully? We have Enfold version 4.4.1 installed.
Thanks a lot
Hey michael,
The Envato (Theme Forest) license is not locked to a domain, or a domain to a license.
I recommend purchasing a new license for $59 and Extend support to 12 months, for a little more.
Then you will have your own Envato account and lifetime updates.
Then see our documentation to create a “Token” to add to the theme for updates, and replace the current license Token.
But first after you purchase your new license, before you create a new Token you will need to manually update your theme because v4.4.1 can not be automatically updated because of how Envato has since changed the license.
Follow these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first making a full server backup, I don’t expect any errors, but it is good practice.Best regards,
Mike
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