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  • August 30, 2023 at 5:22 pm #1417595
    Monica
    Guest

    Hi,

    My client has your theme on his website. I suspect he has a nulled theme. I’ve already written to you about this issue, but I can’t reply on the forum because I don’t have an account.

    In the client’s theme is Envato_ID: 4519990. As a test, I downloaded the nulled theme in the same version 5.6.5 from the Internet. Here also is the same ID number.

    Is this proof that the nulled theme is installed on his website? I need to convince my client to buy your theme :-)

    Regards
    Monica

    August 31, 2023 at 2:11 am #1417626
    Mike

    Hey Monica,
    It sounds like it is, but we don’t have access the Envato_ID’s to see who owns it, etc. Envato handles all of the licensing, so we can’t accuse or show prove.
    I would recommend suggesting that they should renew their support, if they say they don’t have a Envato account recommend purchasing a new license which will give them 6 months of support and it costs nearly the same as renewing.
    I would also point out that nulled themes most always contain bad scripts that can do who knows what, it’s not worth the trouble.
    I hope this helps.

    Best regards,
    Mike

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