Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 14, 2018 at 8:50 pm #942038
    Leah Martinez
    Guest

    Hello,

    A friend of mine gave me a copy of Enfold in December of 2015. I think his Purchase number is 4519990. I would like to update that theme, but I don’t know how that works. Could someone let me know? I have been using Enfold on one website, but would like to use it on my main website and combine my two websites into one, using Enfold.

    Thank you,
    Leah Martinez

    April 14, 2018 at 9:13 pm #942045
    Mike

    Hey Leah Martinez,
    In this situation, the best course of action would be to purchase a new license at Theme Forest Each license is good for one domain, so if your main site is my-domain.com & your shop is shop.my-domain.com you will be fine.

    Best regards,
    Mike

    April 14, 2018 at 9:30 pm #942048
    Leah Martinez
    Guest

    Just to be clear, I will only be using Enfold on a single website going forward. I was using a different theme on my main website and I prefer Enfold. The website where I was using Enfold is going to merge into my main website, so I will only need a single license. In that case, do I still need a new license or can I upgrade my existing license?

    April 14, 2018 at 9:55 pm #942052
    Mike

    Hi,
    Very good, although it sounds like your friend gave it to you, and for you to renew it with Theme Forest they will ask you to login to that account. I assumed that you couldn’t, but that is ok, because I believe there is no discount for renewing, so it seems easier to get a new license in your name.
    But perhaps Theme Forest has another option for this case that I’m unaware of? We can’t issue licenses or renewals, our partner Theme Forest handles this.

    Best regards,
    Mike

    April 14, 2018 at 10:22 pm #942057
    Leah Martinez
    Guest

    I see what you mean….according to the Themeforest website, I have to have an account in order to update. Thank you for your prompt reply!

    April 14, 2018 at 11:43 pm #942081
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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