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Posts
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Hi
I have an issue on the https://silviafindings.com/product/https-silviafindings-com-product-round-wire-sterling-silver-925 where the quantify field no longer displays. This is happening to all variable products. Simple products, the quantity field displays correctly.Any idea why this is happening or why it stopped working? It also happens on the cart page, where customers have reported the issue.
I have created a staging site and deactivated all plugins except WooCommerce and still this happens – https://silviafindsstg.wpenginepowered.com/product/https-silviafindings-com-product-round-wire-sterling-silver-925
Thanks
LyseHey tremblayly,
It looks like the inner elements are missing from the quantity field, I’m not able to reproduce this on my test site, first check that your woocommerce is up to date and then try deactivating your child theme and see if you still have a issue, perhaps it is due to a customization in your child theme.
If you have a header.php or footer.php in your child theme please remove these, they are the top reason for error after updating, otherwise include admin login to your staging site.Best regards,
MikeHi Mike
Sorry for the late response.
WooCommerce support was able to provide a solution for the problem. All is working now.You may close that ticket now.
Thank you
LyseHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
- The topic ‘Quantity field no longer shows on product page for variable products’ is closed to new replies.