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July 24, 2020 at 5:13 pm #1233048
I would like to know how to put a slider (from Smart Slider 3) in the header of the Enfold theme. Please and thanks!
July 24, 2020 at 8:37 pm #1233069Hey orthodrone_gmbh,
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaJuly 27, 2020 at 11:14 am #1233480Hi Victoria,
Thank you for the quick reply. I have attached a link to the mockup as well as the code given by the slider plugin. Ultimately, I would like to know how to put the slider at the top of the page above the menu bar. Can you please show me how to do this for just the homepage, as well as a way to display it as a header for all website pages? Your help is much appreciated!
July 27, 2020 at 12:26 pm #1233500this is an Easy Slider of Enfold placed with hook on top of a page ( only surrounded by an extra div to better address it )
https://webers-testseite.de/pureinstall/slider-on-top/add_action('ava_main_header', function() { if(is_page(1061)){ echo '<div class="topslider">'; echo do_shortcode("[your_shortcode]"); echo '</div>'; } });
this is page specific – change to your needs. Pay attention that in your shortcodes the Quotation Marks are correct ( in this case single QM ))
second – you have to find a solution for the menu and for your logo then – and for main top padding
July 29, 2020 at 4:21 am #1233829Hi,
Thanks for sharing and for helping out @guenni007. Did you have any luck with the suggested code @orthodrone_gmbh?
Best regards,
RikardJuly 29, 2020 at 9:55 am #1233918Hi Rikard, No, unfortunately the code did not address what I asked for. Please see my previous response with the images I attached for the moderators.
Guenni, thank you for your help but your suggestion is a bit beyond my skill level to deal with the other issues created by your code.
@rikard, I thought that by buying the theme with the support, I would have prompter service from the moderators. Can you please put me in touch with a representative who can clarify what type of support and response timeframes are offered by the purchased theme and extended support option? Victoria never followed up after I sent the requested items.July 29, 2020 at 10:38 am #1233920@rikard I looked here: https://themeforest.net/page/item_support_policy, which said this information should be included in the download documentation (though this is only available after purchase) or on the item pages. However, after some searching in both areas it is still not clear where this information is actually located. Thanks for your time and attention to this matter. I look forward to your reply for the slider header issue and the question about support timeframe documentation.
August 1, 2020 at 7:46 am #1234464Hi,
Thanks for the update. You can try the wp_body_open hook instead:
add_action('wp_body_open', function() { if(is_page('home')){ echo '<div class="topslider">'; echo do_shortcode("[your_shortcode]"); echo '</div>'; } });
We try to reply to all support requests within 24 hours, but that can vary a bit depending on the amount of requests we get.
What you are asking for is really a customisation and is out of scope of theme support, but we try to help out anyway as a service to our customers. If you don’t have the skills to add or edit code on your site then you might want to hire someone to do it for you. You haven’t given us anything to work with at all, except screenshots, so we can only give you general code, which you would have to make slight edits to yourself. Like adding the shortcode to the function, or editing which page the code should be active on, for example.
Best regards,
RikardAugust 3, 2020 at 7:19 pm #1234927Hi Rikard,
Thank you for the code and the service explanation. If you could point me to the support guidelines so that I can better manage my expectations, I would appreciate it. I understand this is not your job, as this should be more clear from the sales side prior to purchase (for the benefit of both customers and those who deal with support requests).
I was not aware this was considered a customization; nevertheless, I am grateful for your help. To be fair, I had provided the mock up that was asked for and would’ve gladly supplemented it with any other details had they been requested. At this point though, I’d be satisfied with simply removing the padding above the slider at the top of the page and removing the header transparency. I tried following your recommendation in this support thread for the padding: https://kriesi.at/support/topic/blank-bar-between-header-and-slider/, but it did not work. A screenshot showing the issue is linked here (along with the header layout settings): https://we.tl/t-Q2Alp6TClE. I have not been able to figure out why the header is transparent, despite selecting no transparency in the settings. Please let me know if there is anything else I can do to help you help me :)
Thanks again!
August 5, 2020 at 6:35 am #1235306Hi,
Thanks for the update. You can read our support policy here: https://kriesi.at/support/register/. As a general rule I would say this; we try to help out with all small customisations, but larger customisations is out of scope of theme support. We try to help out with them as well though, but sometimes we have to say no, as they would take up all of our time otherwise.
About your problems; could you link to your actual site so that we can have a closer look at it? Also please include admin WordPress login details in private so that we can access the backend.
Best regards,
RikardAugust 11, 2020 at 11:44 am #1236648Hi Rikard,
Thank you for the link! Sorry for the delay in my response, I was out sick the last week. Please see the private details for the info you requested. There are two issues going on here:
1. On the home page, there is a white space above the slider and the header is transparent.
2. On the services page, there is a white space above the slider.How can I remove or control the amount of white space between the slider and header, and also remove the transparency from the header on the home page? Please let me know.
Best regards,
JessieAugust 12, 2020 at 7:07 am #1236847Hi Jessie,
Thanks for the update.
1. You can select to not have a transparent header in the Layout menu on the edit page. Look for the Header visibility and transparency option.
2. Please try this in Quick CSS:
.page-id-650 main { padding-top: 0; }
Best regards,
RikardAugust 14, 2020 at 10:24 am #1237727That solved my problem! Thank you so much Rikard!
August 14, 2020 at 3:24 pm #1237851Hi orthodrone_gmbh,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
Victoria -
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