Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 12, 2025 at 4:02 am #1487871
    Kristin
    Guest

    Hello,

    Apologies but it seems I do not have the ability to post although I validated an account using the above email and the purchase code from Theme Forest. Could you investigate and let me know what I have done wrong.

    Thank you!

    August 12, 2025 at 4:05 am #1487873
    Ismael

    Hey!

    Thanks for reaching out.

    Please use your purchase code to register an account on the forum: https://kriesi.at/support/register/

    Once registered, you can submit inquiries using the form on this page: https://kriesi.at/support/forum/enfold/#new-post

    Let us know if you need any more info.

    Cheers!
    Ismael

    August 14, 2025 at 5:46 pm #1488057
    treasurer42

    Thank you. I did so and the post button is not showing up, that is the problem.

    August 14, 2025 at 7:26 pm #1488063
    Rikard

    Hi,

    I tried logging in with your account, but I can’t see any problems on my end. Please try using a different browser to see if that helps.

    Best regards,
    Rikard

    August 14, 2025 at 7:47 pm #1488068
    treasurer42

    I tried three different browsers, all with the same issue. When I go to this page: https://kriesi.at/support/ I don’t see any way to start a topic. I am looking for support on my mobile menu, which is currently not showing on phone sizing. Thank you!

    August 14, 2025 at 9:44 pm #1488073
    Mike

    Hi,
    The correct address to post a support question is https://kriesi.at/support/forum/enfold/#new-post
    not https://kriesi.at/support/
    Please open a new thread, you are posting in the “Pre Sale Questions” and not as a logged in member of support.
    The “Pre Sale Questions” is not appropriate for support questions.
    Thank you for your understanding.

    Best regards,
    Mike

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.