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  • November 21, 2022 at 8:40 pm #1373427
    IntelligentSolutions

    Dear Enfold,

    After upgrading to latest Enfold including layerslider7 I get this error when I try to save webpage containing a layerslide:
    Publishing failed. The response is not a valid JSON response.

    This happens also for any new page I create with image and another with only text. I have tested both Advanced Layout Editor and the classic with same result.

    Please see private content for enfold temporary login credentials + URL.

    Best regards Johan

    November 22, 2022 at 4:29 am #1373445
    Ismael

    Hey Johan,

    Thank you for the inquiry.

    The pages in the 2022 site are blank, nothing is rendering in them, and when we checked the front page of 2021 site, these errors occur.

    // https://pastebin.com/rsfN9mDY

    We are able to access the dashboard of the 2022 site but none of the pages are accessible. We can’t publish a new page either because of a script error. According to the site health tool, there is an issue with the REST API and the database is outdated.

    Please try to ask your hosting provider if it is possible to update MariaDB to version 10.3 or higher and PHP to version 8.1.12.

    Best regards,
    Ismael

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