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  • September 20, 2024 at 8:42 pm #1467539
    Ad-Min747

    Hi,
    since this afternoon, I have strange preview / published pages strange effects.
    A preview page appears as being OK, I then publish it and text changes colour.
    A preview page appears as being OK, I then publish and some color section or boxes or else objects disappear, but…not always. Once it’s OK, once not (???)
    I have to roll back with pages revisions, and it’s finally goes worst as I then have plenty of revisions with the same effect.

    The site is in production and I do not dare to now touch any page?
    I’d (highly) appreciate your help.

    How can I post you screenshots if needed?

    Best regards
    JMDP

    PS: How can I post you image or ppt containing images if better?

    • This topic was modified 1 month, 3 weeks ago by Ad-Min747. Reason: Uncomplete private content (admin account and page url)
    September 21, 2024 at 12:00 pm #1467559
    Rikard

    Hey Ad-Min747,

    Thanks for the login details. I’m not sure if I fully understand the problem, could you post a screenshot highlighting it please?

    Best regards,
    Rikard

    September 21, 2024 at 12:16 pm #1467560
    Ad-Min747

    Hi Rikard,
    Here: https://agedordefrance.fr/rikard/

    May be in the Original page: x7 VF MDC 27-06 (JMV) I have inserted <s t rong> html tag in a special heading and further more without </s t rong>
    I didn’t touch this in order not to make the situation stranger.

    That could explain the text in blue but not the disapearing items, no?

    Best

    September 21, 2024 at 6:28 pm #1467576
    Rikard

    Hi,

    Thanks for the update. One page is published and the other one is a draft, if you publish the draft it will get another slug.

    The blue text is getting its styling from the strong tag, so you have a likely left a tag open somewhere. Try going through the content before that text and close all tags properly.

    The boxes are not present on either page, so I’m guessing that they disappeared? That is usually the case when html tags are left unclosed, it will break the layout builder and content below it will disappear.

    Best regards,
    Rikard

    September 26, 2024 at 12:28 pm #1467875
    Ad-Min747

    OK fixed.
    Thanks Rikard, as usual!
    I must say that Enfold Support is reactiv, prompt and efficent. Highly appreciate.

    September 26, 2024 at 4:10 pm #1467884
    Rikard

    Hi,

    Thanks for the kind words and the update :-)

    Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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