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Hi guys,
I have got some issues with the fact that in some cases the webshop visitor is not able to find the added products in the cart. When opening the cart is simply empty. I have learned from an earlier thread that his might have something to do with the cookie consent (essential + other services).
Two questions regarding the cookie settings:
1. My consent message bar contains the button “Continue” and I have activated the function “Accept settings and dismiss notification”. Now I have noticed that the 2nd dropdown option says “Accept all cookies and services, dismiss notification”. What is the right one to use since I can’t understand the difference between both.
2. In the default cookie behaviour I have selected “Accept all cookies and services are accepted at first page load, user can opt-out”. Does this mean that despite the behaviour is set to accept all on page load, the consent bar button needs a confirmation else it won’t work?Thanks for your reply.
Please find a screenshot link in the private content area to my current cookie settings.
Sheldon
Hi Sheldon,
Sorry for the late reply! Your thread was not missed out but forums have been pretty busy so we could not reply to each thread in a timely manner. We are working on it :)
1- Your first button is for cookie bar and second one is on cookie modal window. They both accept the changes however first one is to accept all cookies which are accepted by default and your visitors can go to cookie settings modal window and uncheck cookies they would not like to accept and then accept the enabled ones.
2- When you choose “Accept all cookies and services are accepted at first page load, user can opt-out”, cookies are already accepted and button acknowledges the user. For more strict GDPR compliance, you can choose 4th option “Essential cookies are accepted on first page load, user must opt in”. Users would still be able to add products to cart and view them as essential cookies, including WooCommerce cookies are accepted on page load.
We have added the 4th option in Enfold 4.7.3, so if you are using an older version, please update Enfold to the latest version 4.7.4.
Best regards,
YigitHi Guys,
Not the right thread but I can’t seem to find anymore how to post a new one.
My question is fairly simple though. I’m using the “fixed frame layout” but basically for design purposes I would like to hide the upper, lower and right frame border. For the bottom version I can use the code below however the right one won’t disappear with this css.
.av-frame.av-frame-bottom.av-frame-vert {
display: none;
}Thanks!
Regards,
S
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