Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • September 18, 2020 at 6:53 pm #1246901
    maxgorelkine

    Hello, seems like this bug is still present in the last version of enfold…
    Could you send me the fixed files here please!
    Thanks in advance!

    September 18, 2020 at 8:00 pm #1246923
    Victoria

    Hey maxgorelkine,

    Please find the link to the latest version beta below.

    Best regards,
    Victoria

    September 18, 2020 at 9:36 pm #1246941
    maxgorelkine

    Hello Victoria, thanks a lot!
    Unfortunately, even after installing the beta version, I’m still getting the same bug on mobile…

    September 20, 2020 at 1:16 pm #1247100
    Victoria

    Hi maxgorelkine,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 20, 2020 at 6:29 pm #1247175
    maxgorelkine

    Yes of course

    September 25, 2020 at 3:18 pm #1248459
    Ismael

    Hi,

    Thank you for the info.

    What browser are you using to check the site? The green progress bars inside the tab section are loading properly on Firefox.

    Are you testing it on Safari mobile? Please try to deactivate the Performance > File Compression settings, see if it changes anything. And please remove the browser cache.

    Best regards,
    Ismael

    September 25, 2020 at 10:18 pm #1248514
    maxgorelkine

    Hello, I’l using safari AND chrome mobile, and the pb persists in both cases, even after deactivating any cache module or performance file compression…

    October 12, 2020 at 1:46 pm #1252267
    Yigit

    Hi Max,

    We are very sorry for the late reply!

    I was unable to reproduce the issue on my installation. I see that you have 2 Enfold parent theme installed on your website. Could we delete older one and try switching to parent theme for testing purposes?

    Best regards,
    Yigit

    October 12, 2020 at 1:47 pm #1252268
    maxgorelkine

    Hello,

    Yes of course!

    October 12, 2020 at 1:55 pm #1252269
    Yigit

    Hi,

    Could you please post FTP logins privately as well? I tried updating parent theme to the stable version however update fails in WP dashboard so I would like to update via FTP :)

    Best regards,
    Yigit

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