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I will try to explain as best as i can.
I have a site that works fine on a subdomain *tmp.homeofetheria.com but when i moved it to main domain i have the following issues with the products:
If i am viewing a list of products and press any product to add to cart, it will be added and the cart will start showing on the right side of the page. If i click on details of a product and then try to add to cart it will not go into cart and the page will refresh to the specific product.
adding a product from a list of products will go to cart, but when i go to cart i cannot update a different quantity of a product (will always remain 1). I asked webhost if I have server object caching such as Memcached or Litespeed and still waiting for an answer. I can provide access so you would check it out but there’s not much i can do myself
Also something trivial .. after i translated enfold to greek, how do i use it? Searched forums etc they mostly talk about wordpress language and not enfold in frontend
Thank you for your time
Response from webhost today:
From what we are seeing, jquery does not find any results when you press “add” -we do not know why (something wrong with the code ?) and a lot of pictures are not found (we are not sure if that makes a difference). The button inside the product does not work but the “add to cart” from the product list works fine.
In general we cannot find what is causing the problem sorry
So many issues coming up without a reason .. Right now i have a problem i cannot figure out with the contact form section on my first page that works fine and on any other page it does not … I get the custom message i put only on the main page and on every other page the 3 areas (name phone email) after submit they just disappear without showing the message. Cant do much since i cannot write code or check where the code has an issue ..
So things are still not working and am in a dead-end with the products and ajax .. I have no clue where to start looking
Please advice,
Thank you for your timeHi harrysdk,
Sorry for the late reply.
Credentials did not work for me. Could you please update the credentials?
How did you move the website?
Best regards,
Victoriain config.php changed define(‘DISALLOW_FILE_EDIT’, true); to define(‘DISALLOW_FILE_EDIT’, false);
define(‘WP_DEBUG_DISPLAY’, false);
define(‘WP_DEBUG’, false);
define(‘CONCATENATE_SCRIPTS’, false);define(‘DISALLOW_FILE_EDIT’, false);
define(‘WP_AUTO_UPDATE_CORE’, ‘minor’);
Hi harrysdk,
Thank you. I can see no errors anywhere but can see the issue on your end.
Please deactivate all plugins one by one, besides WooCommerce, to check which one is causing this issue and let us know if this solves the problem.
I will ask my colleagues to have a look too.
Best regards,
VictoriaStill the same issue nothing changed
When i try to add a product to cart it just refreshes the page and cart remains empty.
I’m running out of time .. like days ago .. not your problem of course, but i try to stay positive. I would like to inform you that there’s a plugin i just found called Ajax add to cart for WooCommerce that corrects the problem in single product (adding to cart) but still while in cart you cannot update different quantities of a product (still + – do not work). Is there somewhere code for the specific button that needs changing and probably code for the + and – buttons in cart to be able to update quantities? I cannot fix code that might make the site work, but maybe you can.
no matter, thank you for your time,
CKHi,
Sorry for the late reply!
I believe cart update issue might be related to PayPal. Could you please temporarily disable PayPal option and check if that helps?
If it does not, could you please create a testing environment and share WP logins so we can look into it? Seems like tmp and backup installations no longer exist.Regards,
Yigit
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