Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1205750

    I will try to explain as best as i can.

    I have a site that works fine on a subdomain *tmp.homeofetheria.com but when i moved it to main domain i have the following issues with the products:

    If i am viewing a list of products and press any product to add to cart, it will be added and the cart will start showing on the right side of the page. If i click on details of a product and then try to add to cart it will not go into cart and the page will refresh to the specific product.

    adding a product from a list of products will go to cart, but when i go to cart i cannot update a different quantity of a product (will always remain 1). I asked webhost if I have server object caching such as Memcached or Litespeed and still waiting for an answer. I can provide access so you would check it out but there’s not much i can do myself

    Also something trivial .. after i translated enfold to greek, how do i use it? Searched forums etc they mostly talk about wordpress language and not enfold in frontend

    Thank you for your time

    #1206382

    Response from webhost today:

    From what we are seeing, jquery does not find any results when you press “add” -we do not know why (something wrong with the code ?) and a lot of pictures are not found (we are not sure if that makes a difference). The button inside the product does not work but the “add to cart” from the product list works fine.

    In general we cannot find what is causing the problem sorry

    #1206406

    So many issues coming up without a reason .. Right now i have a problem i cannot figure out with the contact form section on my first page that works fine and on any other page it does not … I get the custom message i put only on the main page and on every other page the 3 areas (name phone email) after submit they just disappear without showing the message. Cant do much since i cannot write code or check where the code has an issue ..

    #1207065

    So things are still not working and am in a dead-end with the products and ajax .. I have no clue where to start looking

    Please advice,
    Thank you for your time

    #1207210

    Hi harrysdk,

    Sorry for the late reply.

    Credentials did not work for me. Could you please update the credentials?

    How did you move the website?

    Best regards,
    Victoria

    #1207214

    Plesk has a clone wordpress function that correctly moves a wordpress installation from one place to another and changes links to correspond to the new place

    • This reply was modified 4 years, 6 months ago by harrysdk.
    #1207562
    This reply has been marked as private.
    #1207833

    Hi harrysdk!

    Can you please have Appearance > Editor enabled for now?

    Cheers!
    Victoria

    #1207939

    in config.php changed define(‘DISALLOW_FILE_EDIT’, true); to define(‘DISALLOW_FILE_EDIT’, false);

    define(‘WP_DEBUG_DISPLAY’, false);
    define(‘WP_DEBUG’, false);
    define(‘CONCATENATE_SCRIPTS’, false);

    define(‘DISALLOW_FILE_EDIT’, false);

    define(‘WP_AUTO_UPDATE_CORE’, ‘minor’);

    #1208285

    Hi harrysdk,

    Thank you. I can see no errors anywhere but can see the issue on your end.

    Please deactivate all plugins one by one, besides WooCommerce, to check which one is causing this issue and let us know if this solves the problem.

    I will ask my colleagues to have a look too.

    Best regards,
    Victoria

    #1208510

    http://prntscr.com/s8l6kz

    Still the same issue nothing changed

    When i try to add a product to cart it just refreshes the page and cart remains empty.

    http://prntscr.com/s8l9ta

    • This reply was modified 4 years, 6 months ago by harrysdk.
    #1208693

    I’m running out of time .. like days ago .. not your problem of course, but i try to stay positive. I would like to inform you that there’s a plugin i just found called Ajax add to cart for WooCommerce that corrects the problem in single product (adding to cart) but still while in cart you cannot update different quantities of a product (still + – do not work). Is there somewhere code for the specific button that needs changing and probably code for the + and – buttons in cart to be able to update quantities? I cannot fix code that might make the site work, but maybe you can.

    no matter, thank you for your time,
    CK

    #1209866

    Hi,

    Sorry for the late reply!

    I believe cart update issue might be related to PayPal. Could you please temporarily disable PayPal option and check if that helps?
    If it does not, could you please create a testing environment and share WP logins so we can look into it? Seems like tmp and backup installations no longer exist.

    Regards,
    Yigit

    #1210472

    disabling add ons, disabling paypal does not change the issue in cart. I have included information for a test page, you can do anything u want there i made an admin you can delete/install anything at all.

    • This reply was modified 4 years, 6 months ago by harrysdk. Reason: adding hosts file info
    #1214325

    Issue was fixed.

    Provider did some things, no idea which action fixed my issue.

    #1215442

    Hi harrysdk,

    Glad got it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘Products do not get added to cart (again) and they will not update while in cart’ is closed to new replies.