Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 17, 2017 at 1:31 am #794559
    AlpineWeb

    I have done the plugin disable – only have a couple. I have unchecked and checked ajax. I have checked all error logs and nothing. When I add a product to the cart nothing happens – can you please take a look and help? If I use the default wp template it seems to work.

    May 17, 2017 at 6:42 am #794665
    John Torvik

    Hey AlpineWeb,

    First of all, you need to disable all the plugins, except the WooCommerce and check if there`s some problem.

    Best regards,
    John Torvik

    May 17, 2017 at 2:46 pm #794896
    AlpineWeb

    As I said above that was already done.

    May 17, 2017 at 3:54 pm #794932
    AlpineWeb

    This is a production site any help would be so appreciated!

    May 17, 2017 at 11:07 pm #795143
    AlpineWeb

    Any chance of getting some assistance with this?

    May 18, 2017 at 5:58 am #795243
    Rikard

    Hi,

    Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Please don’t reply to your thread more than necessary, since each time you do so it will send your thread to the back of our support queue.

    Best regards,
    Rikard

    May 18, 2017 at 5:22 pm #796033
    AlpineWeb

    I ran the upgrade – no difference. Thank you for your reply.
    CJ

    May 18, 2017 at 5:36 pm #796044
    AlpineWeb

    I figured it out – there was a permissions problem.

    Carla

    May 18, 2017 at 9:00 pm #796147
    Victoria

    Hi Carla,

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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