Products categories grid issue with image sizes - Support | Kriesi.at

Viewing 10 posts - 1 through 10 (of 10 total)

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Posts
February 26, 2018 at 5:09 pm #917885

tremblayly
Participant

Hi
I just upgraded to the latest version of Enfold and I’ve noticed that on my homepage, two of my category images don’t display correctly.
Can you please help me figure out happened and how to fix this issue?
Thanks
Lyse

February 26, 2018 at 5:10 pm #917886

tremblayly
Participant

Oops, here’s a link my my website: https://silviafindings.com/
Lyse

February 26, 2018 at 9:06 pm #918003

Basilis
Inactive Moderator

Hi,

an you please disable all the cache and try?
It seems you updated but you need to re-generate everything.

Thank you

Best regards,
Basilis

February 26, 2018 at 9:15 pm #918025

tremblayly
Participant

Hi Basilis

I have cleared all cache and still there is not change.
The same issue exists on my staging server and there is no cache there. (http://silviafindings.staging.wpengine.com/) (hosted on WPengine)
Thanks
Lyse

February 27, 2018 at 5:57 am #918184

Victoria
Inactive Moderator

Hi Lyse,

Can you please share credentials for the staging website?

Best regards,
Victoria

February 27, 2018 at 4:33 pm #918530

tremblayly
Participant

This reply has been marked as private.

March 1, 2018 at 9:43 am #919496

Ismael
Moderator

Hi,

Please try to reset the category thumbnails. ( see private field )

Best regards,
Ismael

March 1, 2018 at 2:43 pm #919666

frankhamm
Participant

for my site http://mcevans.de/shop-2 I have the same problems.

Updated Enfold this morning , before update everything goes fine

any hints?

March 1, 2018 at 7:42 pm #919833

tremblayly
Participant

Hi Ismael,
I regenerated the thumbnails for both of these images and it resolved the issue. I also did the same on my live site and all is well there too.
Thank you for your help.
Lyse

March 1, 2018 at 9:39 pm #919936

Basilis
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis
Author

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