Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1040117

    I use Avia builder to build my product page. But the “reviews product” section doesn’t display the reviews content, it shows only the picture and some number that I don’t understand what it is.
    Please have a look and tell me what the problem is then I can solve it soon.

    #1040186

    Hey NHAT TAN,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1041938

    Hey, I create a temporary account role Editor for you. Please check for me the problem of my “Product reviews” Section not show the content of these. Page:

    #1043004

    Neither comment section and product previews from Avia Page builder not show. Please help me soon, I wait you too long.

    #1043833

    Hi ezvisa,

    Looks like the token has expired, please update it.

    Best regards,
    Victoria

    #1044675
    This reply has been marked as private.
    #1045402

    Hi ezvisa,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    #1045520

    I can see the link you sent. Can you send them again?
    How can I disable caching and minification for now? Sr, now I have a lack of technical skills.

    #1046551

    Hi ezvisa,

    You can disable it in the settings of your Autoptimize plugin and W3 Total Cache plugin.
    For autoptimize plugin you can go to Settings > Autoptimize (or if you’re logged in you can just click on the link in private content). Then uncheck Optimize CSS Code? and click on Save Changes and Empty Cache button.
    For w3 total cache, go to Performance > Minify > CSS minify settings: and save, then go to Performance > General Settings > uncheck Page Cache and click on Save Settings and Purge Cache button.

    Best regards,
    Nikko

    #1046728

    Thanks but it couldn’t help. My problem is still there:
    https://uphinhnhanh.com/image/ClToth
    You can see in the picture, the review is not showing. Did you test it?

    #1046729

    You can check it in the link below:

    #1047477

    Hi ezvisa,

    I see, can you try to create a staging site? it’s just a clone of your live site placed in your subdomain.
    This way we can try to debug and isolate the issue without affecting your live site.
    We may need to temporarily disable plugins, switch to default wp theme, etc.

    Best regards,
    Nikko

    #1047842

    I can save a problem now. It has a none display in css, I checked it. Thank you for your all support.
    You can close the ticket.

    #1047890

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Product Woocommerce Reviews not showing?’ is closed to new replies.