Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • May 17, 2017 at 1:48 pm #794878
    mikehenze

    Hi,

    Using Enfold 4.0.7 with WordPress 4.7.5 and Woocommerce 3.0.7 the product images are not changing when switching images.

    Using the twenty seventeen theme it works fine.
    Not using a child theme.

    Can you check on your site if this is a bug?

    May 18, 2017 at 2:05 pm #795880
    Victoria

    Hey mikehenze,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    May 18, 2017 at 2:11 pm #795884
    mikehenze

    See private content

    May 18, 2017 at 10:39 pm #796211
    inredox

    I have the same problem (image variations do not change) – any updates on this issue?

    • This reply was modified 7 years, 7 months ago by Basilis.
    May 21, 2017 at 5:03 pm #797221
    Basilis

    Hi,

    Please keep the info only to your ticket – and IMPORTANT do not share informations to different tickets ( backend access )

    Best regards,
    Basilis

    May 22, 2017 at 8:58 am #797468
    mikehenze

    Hi @basilis,

    I guess this answer is not intented for me?
    Because i shared login info into the private content box.

    Any news on this?

    May 23, 2017 at 9:51 am #798125
    mikehenze

    Hi could you please respond?

    May 24, 2017 at 9:20 pm #799163
    Basilis

    Hi,


    @mikehenze     you have enabled the default WooCommerce options and not the Enfold modification to the product view, that is why you do see the producst like that.
    Let me know if you need anything else.

    Best regards,
    Basilis

    June 7, 2017 at 10:23 am #804987
    SurigliaStudio

    Hello Basilis,
    could you explain how i can disable the default woocommerce option to let Enfold work properly?
    I’ve the same issue here.
    Thank you

    June 11, 2017 at 7:26 pm #806624
    Basilis

    Hi,

    You can check the options through the WooCommerce options of our Theme Settings.

    Best regards,
    Basilis

    June 12, 2017 at 5:56 pm #806985
    hankisaac

    I’m having the same image swap issue. But I can’t find these settings either.

    June 12, 2017 at 6:38 pm #807009
    SurigliaStudio

    Hi hankisaac,
    i found it after i uploaded Enfold to the latest version. You need to activate your copy. I couldn’t update enfold on the test website but it worked on the live one. You need to verify that you have the last version 4.0.7
    Cheers
    A

    June 12, 2017 at 6:49 pm #807015
    hankisaac

    Oh, OK. I see it now. Thank you!

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