Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 21, 2017 at 1:15 am #879441
    zhoupc

    It seems sorting only works when I select a specific sorting method, for example by price, the product grid is sorted by price descending. But if I click sorting arrow to sort it ascending page refreshed but still sort descending. Same applies for all other sorting method.
    I’ve tried disable all plugins other than Woocommerce, doesn’t help.
    Login url supplied in the private content.

    November 21, 2017 at 5:33 am #879494
    John Torvik

    Hey zhoupc,

    Please, can you check the credentials again? Because I tried to access and they are wrong.

    Best regards,
    John Torvik

    November 21, 2017 at 5:38 am #879502
    zhoupc

    I’ve checked the login details they all working. Which one doesn’t work for you? I noticed this forum add http in front of ftp server address, try connect with just the ftp server name without http. Also notice the capital letters in the password.

    November 23, 2017 at 5:03 pm #880776
    Victoria

    Hi zhoupc,

    I could not check, got a 404 on all your links. Have you moved the website?

    Best regards,
    Victoria

    November 23, 2017 at 5:26 pm #880791
    zhoupc

    The site has been moved to production, URL in below. You can use the same account to check. Please DO NOT change anything that will break the site.

    November 26, 2017 at 1:33 am #881823
    zhoupc

    No takers?

    November 27, 2017 at 4:22 am #882085
    Ismael

    Hi,

    I’m sorry for the late response. We set the Woocommere > Settings > Products > “Default product sorting” settings to default. It’s working now.

    Best regards,
    Ismael

    November 27, 2017 at 4:31 am #882090
    zhoupc

    Great it’s working now, Thanks. Interestingly this option can affect sorting ability.

    November 27, 2017 at 6:57 am #882115
    Ismael

    Hi,

    Glad we could help. We’ll close the thread now. Please feel free to open a new thread if you need anything else.

    Best regards,
    Ismael

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Viewing 9 posts - 1 through 9 (of 9 total)
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