Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 16, 2015 at 5:11 pm #536659
    cyber13

    I have the latest Enfold and using it with Woocommerce. The product slider navigation will load and work one time but that’s it. You can click to move tot he next set but can’t continue or go back to the previous. The navigation just stops after one click.
    Please advise. It is on the home page.

    November 17, 2015 at 8:57 am #537165
    Rikard

    Hi cybervise13,

    I wanted to check the site but it’s not loading on my end, it might be something temporary though but could you check please?

    Best regards,
    Rikard

    November 17, 2015 at 4:51 pm #537408
    cyber13

    Please try again now, we are having trouble with our Apache server has been crashing so trying to diagnose that issue too. Please let me know if you are able to get to it.

    thanks

    November 18, 2015 at 8:31 am #537861
    Rikard

    Hi,

    Same result still unfortunately, do you have any country restrictions turned on maybe?

    Regards,
    Rikard

    November 18, 2015 at 9:56 pm #538565
    cyber13

    It does not, please try again. It is loading fine for me here. Thanks!

    November 19, 2015 at 2:19 pm #538988
    Yigit

    Hey!

    You are currently using an older version of Enfold. Can you please update the theme to the latest version – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Regards,
    Yigit

    November 19, 2015 at 4:37 pm #539093
    cyber13

    ah, thanks! I was not seeing that there was an update available. That seems to have done it. I’m wondering if the caching plug-in is caching the enfold child options as well because I did not see an alert for it otherwise would have tried that first thing. Thanks!

    November 20, 2015 at 6:04 pm #539834
    Yigit

    Hey!

    Please try this plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/ and you should receive auto-updates from WordPress backend.
    Glad it is working fine now! Let us know if you have any other questions or issues

    Cheers!
    Yigit

    November 20, 2015 at 10:12 pm #539964
    cyber13

    Thanks!

    November 20, 2015 at 10:18 pm #539967
    Basilis

    Hey!

    Let us know if we can do anything else for you!

    Thanks a lot for your time and patience!

    Best regards,
    Basilis

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