Viewing 30 posts - 1 through 30 (of 39 total)
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  • November 7, 2015 at 9:42 pm #531935
    akaracing

    Hi,

    Please can you have a look at the product slider in enfold. we did the upgrade to the latest version and the patch release yesterday, we found a problem.

    The product slider seems to be acting very odd, please have a look http://www.retrofrocks.com at the bottom area of the page.

    November 7, 2015 at 10:39 pm #531940
    akaracing

    we are using enfold 3.4.1

    • This reply was modified 9 years, 1 month ago by akaracing.
    November 9, 2015 at 6:20 am #532360
    Rikard

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 9, 2015 at 3:01 pm #532622
    akaracing

    Hi

    November 10, 2015 at 10:34 am #533127
    Rikard

    Hi,

    Could you try deactivating all plugins to see if one of them is causing a conflict?

    Regards,
    Rikard

    November 10, 2015 at 2:04 pm #533225
    akaracing

    Hi we have done this already. the only plugin that was active was woocommerce.

    We gave you account access to have a look, didn’t you login and see

    November 11, 2015 at 5:35 am #533833
    Rikard

    Hi,

    I did and you have 28 active plugins which suggests to me that there might be a conflict with a plugin. It’s impossible for us to know what type of testing you have done before. So, could you try to disable all plugins to see if there’s a conflict please?

    Best regards,
    Rikard

    November 11, 2015 at 5:44 am #533835
    akaracing

    Hi

    As per my last message we have disabled all the plugins, we then tested it and got the same result.

    With all the plugins disabled the slider still didn’t work

    We also rebuilt the database, also re-installed Enfold and still got the same result.

    November 11, 2015 at 4:07 pm #534139
    Rikard

    Hi,

    Ok, do we have permission to disable plugin temporarily for testing purposes?

    Best regards,
    Rikard

    November 11, 2015 at 4:08 pm #534141
    akaracing

    hi,

    yes, just leave the woocommerce currency switcher active please.

    thanks

    November 11, 2015 at 4:12 pm #534146
    akaracing

    if you want it off i will have to change the funtction.php file

    I think i will do that now so you can have a good look

    I have removed the enties in the function.php, so it is the orginal version untouched function.php

    Now you can switch everthing off

    November 11, 2015 at 4:14 pm #534151
    akaracing

    ok i have disable all plugins and only left woocommerce active, please take a look

    November 11, 2015 at 4:15 pm #534153
    akaracing

    i have created a test page for you http://www.retrofrocks.com/test

    November 11, 2015 at 5:30 pm #534235
    akaracing

    Hi

    Ive had to re-enable the plugins as it is a live site, i have also left the function.php as the orginal, so when you decide to look at it, just disable what you want.

    thanks

    November 12, 2015 at 12:54 am #534514
    verwunderbar

    Hi,
    same problem here. Arrow-Nav is not working.
    Thanx for quick fix

    November 12, 2015 at 1:00 am #534515
    akaracing

    My nav also doesn’t work

    November 12, 2015 at 9:54 am #534633
    akaracing

    Hey Verwunderbar,

    your website, is very nice and clean, look great

    how did you do the bottom line with
    Learn more about E-Liquids / nicotineShipping & DeliveryDelivery timeFAQMerchant detailsContactimprin

    November 12, 2015 at 2:58 pm #534788
    akaracing

    Hi, when are we likely to see so action on this.

    I have removed all the product sliders as this courses a lot of problems in responsive mode for mobile.

    PLEASE USE http://www.RetroFrocks.com/test

    thanks

    November 12, 2015 at 10:46 pm #535115
    akaracing

    Hi,

    Just updated to 3.4.2 and no difference

    November 13, 2015 at 3:46 pm #535463
    akaracing

    Hi, Please can you tell me what is happing to this problem, we have been waiting quite a while now, we had done everything you have asked for, you have a login and you can disable all the plugins and we have created a page for you to see it in action.

    If the Enfold theme is no longer supported by you guys then at least tell us.

    thanks

    November 16, 2015 at 1:45 am #536254
    akaracing

    Hi, what is the email of Kriesi, i would like to make a formal complaint about the response to question etc.

    November 17, 2015 at 5:21 pm #537446
    Yigit

    Hey!

    According to this site – http://downforeveryoneorjustme.com/, your website is currently down. I have not logged in. I am trying to load test page and try to login now and keep getting “This webpage is not available”. Does it load fine on your end?

    Cheers!
    Yigit

    November 17, 2015 at 5:32 pm #537464
    akaracing

    the site is back up and running, we just did the new up date and we get this message

    Parse error: syntax error, unexpected ‘{‘, expecting T_STRING or T_VARIABLE or ‘$’ in /home/retrofrocks/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 130

    November 17, 2015 at 5:34 pm #537472
    Yigit

    Hey!

    Do you mind posting FTP credentials here as well so we can re-update theme for you via FTP?

    Best regards,
    Yigit

    November 17, 2015 at 5:39 pm #537481
    akaracing

    enclosed

    November 18, 2015 at 12:07 am #537716
    Yigit

    Hey!

    I could only reproduce “items out of order” issue and you can see the problem here – http://i.imgur.com/AWKKc6l.png First list item should have “first” class and the last one should have “last” class but somehow last item shows up before all items.

    I added following code to functions.php file in Appearance > Editor

    function add_custom_tooltip(){
?>
<script>
jQuery(window).load(function(){
jQuery('ul.products.slide-entry-wrap li:nth-child(1)').removeClass('last').addClass('first');
jQuery('ul.products.slide-entry-wrap li:nth-child(2)').removeClass('first');
jQuery('ul.products.slide-entry-wrap li:nth-child(5)').addClass('last');
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_tooltip');

    And that fixes the issue. Can you please review your website now?

    Regards,
    Yigit

    November 18, 2015 at 12:14 am #537721
    akaracing

    ok will check it out, did you use a new functions.php file, as i i about 4 or 5 custom functions in there

    cheers
    Aleks

    November 18, 2015 at 12:24 am #537724
    akaracing

    Hi Yigit

    YeeeHaaaa, seems to be working, is it a bug in the enfold theme? if so will it be put into a new update release.

    I see you ftp’ed an new release of enfold, so i added our bits to the functions.php and custom.css

    will have a closer look at the slider and put it on some other pages with other products and see what happens

    Kind regards

    Aleks
    ps. the problem with the slider only doing one set of products seems to have gone away, will keep an eye on it

    November 18, 2015 at 12:26 am #537727
    akaracing

    hi

    when you look at the 4 slide along there is a product missing, is there a reason for this, as all other slider are full, apart from the very last slide

    November 18, 2015 at 2:53 pm #538152
    Yigit

    Hi!

    It seems like you do not have enough products to display in the last slide. Can you please try adding 4 more products to the same category?

    Cheers!
    Yigit

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  • The topic ‘Product Slider Issue’ is closed to new replies.