Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 16, 2015 at 8:05 pm #474542
    tschlicting

    Hey guys- I’m having an issue where the product purchase button isn’t working with the ALB on my product pages. Everything else functions normally, but the button doesn’t show up on the published page. It does show up within the builder itself, but when the page is published it’s simply not there at all. For products that were published prior to the update, the button is visible, but when I add a new product, there’s no button.

    This is obviously a critical issue so I’m wondering if you guys have any ideas!

    Thanks!

    July 16, 2015 at 9:22 pm #474567
    Elliott

    Hey tschlicting!

    It seems to be working fine on my end. The items are added to the cart when I click on them. I tried on your two latest products. Try clearing your browser cache and disable any browser add-ons / extensions you might have installed.

    Regards,
    Elliott

    • This reply was modified 10 years, 3 months ago by Elliott.
    July 16, 2015 at 9:36 pm #474575
    tschlicting

    Hey Elliot! Thanks for the swift reply. I think perhaps I wasn’t explaining myself very well… the issue is that when I go to create a new product in ALB, the product purchase button does not appear on the published product page. However the button does appear within the layout builder.

    It’s not that the button itself, when there, doesn’t function- it does. But the button doesn’t appear when creating a new product.

    I’ve tried different browsers, incognito browsers, etc, that doesn’t seem to be the issue- the button really isn’t there. For instance on this product: http://skinandbonefetishtoys.com/product/dreamcharm/ you’ll notice there’s no button- however there IS a button on the ALB for that product.

    I must be missing something??!

    Thanks again!

    July 17, 2015 at 4:25 pm #475039
    Ismael

    Hey!

    You need to add a price to the product. http://skinandbonefetishtoys.com/wp-admin/post.php?post=1044&action=edit

    We added it for you: http://skinandbonefetishtoys.com/product/dreamcharm/

    Cheers!
    Ismael

    July 17, 2015 at 5:21 pm #475074
    tschlicting

    Oh my goodness, well don’t I feel silly. You are right! Thank you guys so much, this theme and support totally rocks. Kriesi for life! : )

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