Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 18, 2020 at 9:49 am #1268366
    jm-trachten

    Hi,

    For a few days now, the items can no longer be put on correctly.
    Only the item description is displayed, no price, no buttons, nothing.
    When I activate another theme, everything is displayed correctly again.

    After the feedback from Rikard, I already tried the plugin “Enable jquery migrate helper” with version 1.12.4. Unfortunately that didn’t work.

    Can you help me with this problem?

    December 20, 2020 at 5:01 pm #1268785
    Victoria

    Hey jm-trachten,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/no-products-found-which-match-your-selection-5/#post-1231558

    If you need further assistance please let us know.

    Best regards,
    Victoria

    January 11, 2021 at 2:20 pm #1271594
    jm-trachten

    Hello Victoria,
    unfortunately this post does not solve my problem. The option for “show hidden products” does not exist in our shop.

    In our article the description text of the article is displayed, but not the article details, purchase button etc.

    Is there any other idea how I can solve the problem?

    Thank you and best regards

    January 12, 2021 at 12:03 pm #1271848
    Rikard

    Hi,

    I see that you have used the Layout Builder to create your product, like the one you linked to. When you do that, then everything needs to be added manually to the product using the Layout Builder. For example the purchase button, can be added by dragging to Product Purchase Button element into your layout.

    Best regards,
    Rikard

    January 12, 2021 at 2:35 pm #1271905
    jm-trachten

    Hello Rikard,

    Thank you, we were able to solve the problem.
    Since this problem only appeared after a few updates, we thought it was a bug.

    Many thanks for your help!

    Best regards

    January 13, 2021 at 8:27 am #1272063
    Rikard

    Hi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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