Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 18, 2017 at 5:48 pm #890120
    christwars

    Hi team Kriesi!

    I have to handle with an issue regarding my woocommerce plugin in coop with enfold.
    Since the last bigger update, I have problems with renewing my product images – I tested a lot:

    By reloading exactly the same image (.png, same size, same data) and setting it as “product image”, suddenly the image becomes oversized. In fact, every rule (image size of the image, max. image size set in woocommerce) is ignored.

    Do you have an idea regarding this issue?

    Thanks and greetings to Austria
    Marcel

    December 19, 2017 at 12:04 pm #890417
    Victoria

    Hey christwars,

    Can you please disable caching and minification?
    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 19, 2017 at 12:12 pm #890428
    christwars
    This reply has been marked as private.
    December 19, 2017 at 1:50 pm #890482
    Victoria

    Hi Marcel,

    Best regards,
    Victoria

    December 19, 2017 at 1:56 pm #890487
    christwars
    This reply has been marked as private.
    December 20, 2017 at 5:57 am #890695
    Rikard

    Hi,

    You can use one of your own if you like, otherwise you can use (Email address hidden if logged out) . All we need are the user and pass in private here.

    Best regards,
    Rikard

    December 20, 2017 at 12:04 pm #890741
    christwars

    Hi Rikard,

    thanks for our message. Watch below…

    December 21, 2017 at 8:14 pm #891333
    Victoria

    Hi Marcel,

    Your answer is on the image below. You need to update your WooCommerce templates if you have those in your child theme.

    Best regards,
    Victoria

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