Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 10, 2016 at 5:03 pm #646273
    youssefberrada

    Hi,

    It looks like some product images on my shop change their size randomly when I click to view the product and come back to the shop page. All the images have the same dimensions (667 x 500).
    Here is the link: http://www.factory-3d.com/filaments-3d/

    Thanks

    June 10, 2016 at 11:10 pm #646417
    Basilis

    Hey youssefberrada!

    I did some clicks around and I could not notice the issue to be honest with you.
    Can you please describe us a bit more, how we can locate the issue so we can debug it better?

    Cheers!
    Basilis

    June 11, 2016 at 3:54 am #646448
    youssefberrada

    Hey Basilis,

    Thanks for the response.
    Yes of course, here is what happens. When I enter the shop page, all the images have the same size, it’s clean. But when I click on one of the products to see its details and come back to the shop, I notice that the image of that product gets smaller than the others.

    Let me know if you need more details.

    Thanks man

    Cheers

    June 11, 2016 at 7:50 pm #646623
    youssefberrada

    Hey Basilis,

    I think the problem is linked to dimensions. I gave the images back their original dimensions (4622 × 3466) instead of (667 x 500) and I don’t have this problem anymore. The only thing is that the display on the page is too slow and the zoom effect I gave them is not that good.
    I think we can say it is a croping problem no? I am a beginner and I don’t know exactly how to put the right dimensions or how to solve this, could you help me for that?

    Thanks again

    June 12, 2016 at 8:41 pm #647015
    youssefberrada

    Hi,

    I solved the problem thanks to this link:
    https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

    It was a height/width ratio thing. I’m new to this so … sorry for not knowing it before :D

    Thank you Basilis for the effort
    Cheers

    June 13, 2016 at 6:53 am #647198
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any more help on the topic.

    Regards,
    Rikard

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