Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #194690

    On Product pages, the product image or slideshow all display correctly; however whenever the mouse goes over the image, it doubles in height – creating empty space below the image and pushing all page content down.

    When you move the mouse away from the image, this empty space remains and will not go away unless you refresh the page.

    This happens in Safari, Firefox and Chrome (I haven’t tested IE).

    You can see an example here:
    http://rednovamedia.com/arabella/product/almond-smoked/

    Simply let your mouse hover over the image.

    PLEASE NOTE: This was happening even with the original images of the product, and it is continuing to happen with a Simple Slideshow.

    #194765

    Hey rednovaMeUp!

    There is an issue with image overlay element. Can you try deactivating all active plugins and check if that helps? You may need to re-update the theme via FTP if deactivating plugins does not help

    Best regards,
    Yigit

    #195721

    Hi, I tried deactivating and reactivating all plugins, but that did not fix the issue.

    I have made some modification to the base.css file (I couldn’t find it in my child theme folder) so I’m hesitant to reinstall the theme.

    Is there a link describing the procedure of upgrading or reinstalling the theme?

    #195765

    Hi!

    Sure, for a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
    For a quick guide on installing your theme take a look at this video on installing the Enfold theme via FTP: http://vimeo.com/channels/aviathemes/64927356

    Best regards,
    Yigit

    #195781

    Thank you!

    The first video was perfect, and I have updated my theme, and the problem is solved!

    Once again, thank you for the excellent support!

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Product Image Hover Issue’ is closed to new replies.